Powr Partners


We’ve partnered with PG&E to begin a new initiative that supports people needing energy for life threatening medical needs.


Pacific Gas and Electric Company (PG&E) is committed to supporting customers most vulnerable to the hardships of power disconnection in preparing for, enduring, and recovering from power outages intended to reduce the risk of wildfires. We understand that these power outages have made it difficult for those requiring medical devices to be on 24/7.

Selected customers of the PG&E Medical Baseline should be prepared for an outreach phone call, during which we will verify you are in the fire area, if you have medical baseline and information about medical devices to ensure that the customer is included in the evaluation for this program.


Frequently Asked Questions

Do you have questions about PG&E and their Medical Baseline Program? We have answers!

What is PG&E's mission?

PG&E is committed to being an industry pioneer in environmental protection. They make an effort, through their actions, to demonstrate this dedication. PG&E has committed to thinking creatively and working toward increasing the use of clean and renewable energy, reducing the business’s environmental impact, and protecting sensitive habitats and species. They also work locally to assist their customers in making more efficient use of energy.

What is the Medical Baseline Program?

The Medical Baseline program is a financial assistance program available to eligible residents who have increased energy needs due to specified medical conditions that qualify for the program.

What are rebates?

The Self-Generation Incentive Program, often known as SGIP, offers clients a cash rebate that allows them wider access to battery storage. At this time, the rebate can cover up to 75,000 of your battery system. Any PG&E customer in the fire area with an approved medical condition is eligible to apply for this program.
The requirements of various individuals can vary greatly. PG&E provides customers with several energy-saving plans, rate schemes, and incentives tailored to their needs.

Is medical baseline a discount?

The Medical Baseline Allowance is not a rebate, contrary to popular belief.
Every PG&E customer is provided with a monthly energy allocation charge at the most affordable cost possible for their rate. The term for this provision is the Baseline Allowance.
Customers who are qualified for the Medical Baseline program are entitled to receive an increased monthly allocation of gas and/or electricity. As a result, this helps to ensure that a greater quantity of energy capable of supporting qualifying medical devices is accessible at a reduced cost.

How does Medical Baseline work?

The term “Baseline Allowance” refers to the portion of a customer’s monthly allotment of energy that is charged at the tariff’s cheapest possible rate. This portion is given to every residential customer.
Customers who are qualified for the Medical Baseline program are entitled to receive a monthly increase in their allotment of energy and/or natural gas. This helps ensure that the customer has access to a greater quantity of energy at a cheaper cost to support the operation of medical devices.

Who can qualify?

To be eligible, a resident of your household must either have a qualifying medical condition or need a qualifying medical device to address continuing medical issues.
Any medical gadget that is utilized to maintain life or that is used for mobility can be considered a qualifying medical device. The following are some instances of medical conditions or equipment that qualify for exemption:

  • Paraplegic, hemiplegic, or quadriplegic condition
  • Multiple sclerosis with special heating and/or cooling needs
  • Scleroderma with special heating needs
  • Life-threatening illness, compromised immune system, or other condition that requires special heating and/or cooling
  • Asthma and/or sleep apnea
  • Motorized wheelchair/scooter
  • IPPB or CPAP machines
  • Respirator (all types)
  • Hemodialysis machine
  • Dialysis machine
  • Iron lungs
  • Nebulizer

(760) 448-0026

Our services

Medical Baseline Enrollment

We assist you in applying for the Medical Baseline Program if you, or someone in your community, need a life-sustaining medical device due to a disability or health condition.

Battery Program

We can give consumers who utilize electrical medical equipment or assistive technology access to portable backup batteries for their gadgets.

Emergency Resources

If you rely on power to operate life-sustaining medical devices, we may assist you in acquiring the necessary equipment and services.


People whose livelihoods or long-term medical devices are dependent on electricity are the focus of our efforts. Through consultation, we aim to understand you better and your needs better.